June 2022 Backend Update

Hola At 9pm GMT+1 on Wednesday June 2nd 2022, we are rolling out a number of changes to the OpinionX backend. This post summarizes the changes that were included in this update and offers a more detailed breakdown below of some important points worth knowing.

• OpinionX will no longer count partially completed surveys; participants must reach the 'Finish Page' of your survey before their data is added to your results page.

• OpinionX is now hosted on Microsoft Azure. Your data will still be stored in the Republic of Ireland.

• Segmentation filters will calculate faster due to simplifications in our database architecture.

• We've moved all email communication between OpinionX and our users to Customer.io.

• We've moved from Drift to Intercom for live chat and have migrated our Knowledge Base documentation and guides from our Squarespace blog to Intercom too (check that out here).

• We've added Beamer as the new home of our Changelog (you're currently reading this via Beamer).

• We've added Sentry to help us spot bugs and product issues faster. This means that you might get a popup box when you hit an error, asking you to share contextual information about what you were trying to do before you hit that error so that we can fix stuff that breaks faster.

We spent the first few months of 2022 focused on these changes because we believe they are important foundational steps we needed to take before we start building the next layers of OpinionX.

I'm really excited to ship this — not just because it will make your surveys more accurate and efficient, but also because it means that we can get back to focusing on the most important thing — building great new features to help supercharge your stack ranking user research.

If you have any questions about the above changes, just send an email to hello@opinionx.co and a member of the team will get you sorted :)

Daniel

Co-Founder & CEO of OpinionX