Adding 'Scores' to your stack rank results

What We Heard: Knowing what order opinions are ranked is only a small piece of the puzzle. Users frequently asked us to see the underlying 'importance score' so that they could understand things like why some opinions passed out others (ie. any opinions that had only tiny gaps in importance between them).

What We Did: While we initially worried that showing the score would overcomplicate the results, we realized over time that you can't make informed decisions without. As of today, you can now see the score for each opinion on the results table and in any data exports.

How It Works: Just like the 'Rank' column, the 'Score' is automatically calculated. To learn more about how the OpinionX algorithms compare and rate opinions, check out our Knowledge Base docs "What does the Score mean on OpinionX?" and the more detailed "How does the OpinionX rating algorithm work?".

Plans it's available to: This update has been rolled out for users on all OpinionX tiers and will also show for all surveys, both old and new :)

Example:

The new 'Score' column highlighted in the center of this screenshot by a gold outline box.

Here's to more informed and insightful stack ranking 🥂

Daniel
Co-Founder & CEO, OpinionX

June 2022 Backend Update

Hola At 9pm GMT+1 on Wednesday June 2nd 2022, we are rolling out a number of changes to the OpinionX backend. This post summarizes the changes that were included in this update and offers a more detailed breakdown below of some important points worth knowing.

• OpinionX will no longer count partially completed surveys; participants must reach the 'Finish Page' of your survey before their data is added to your results page.

• OpinionX is now hosted on Microsoft Azure. Your data will still be stored in the Republic of Ireland.

• Segmentation filters will calculate faster due to simplifications in our database architecture.

• We've moved all email communication between OpinionX and our users to Customer.io.

• We've moved from Drift to Intercom for live chat and have migrated our Knowledge Base documentation and guides from our Squarespace blog to Intercom too (check that out here).

• We've added Beamer as the new home of our Changelog (you're currently reading this via Beamer).

• We've added Sentry to help us spot bugs and product issues faster. This means that you might get a popup box when you hit an error, asking you to share contextual information about what you were trying to do before you hit that error so that we can fix stuff that breaks faster.

We spent the first few months of 2022 focused on these changes because we believe they are important foundational steps we needed to take before we start building the next layers of OpinionX.

I'm really excited to ship this — not just because it will make your surveys more accurate and efficient, but also because it means that we can get back to focusing on the most important thing — building great new features to help supercharge your stack ranking user research.

If you have any questions about the above changes, just send an email to hello@opinionx.co and a member of the team will get you sorted :)

Daniel

Co-Founder & CEO of OpinionX

Backend Update & Upcoming Features in May/June 2022

A lot has changed since we started building OpinionX in late 2019; not just that there are now 1,500+ research teams out there powered by OpinionX (!!!) but also that we've got a much better idea of what you're all using OpinionX for now.

With this in mind, we've had to rethink many of the initial assumptions that went into the backend architecture of OpinionX. We've spent the past few months working on updates which will allow us to build and ship new features faster, have less bugs bothering you, and grow OpinionX as a leaner and more efficient research tool during this next phase of company growth.

This has meant spending way more time than we'd have liked working behind-the-scenes stuff that you might not see an immediate impact from. Just know that your research is safer, faster and more robust because of this work.

Once this backend update has been shipped, we've got a bunch of exciting new features planned that we'll be rolling out during the summer, such as:

• Order Rank → a new ranking method where your participants drag-and-drop all options into their preferred order.

• Exporting →  updating our export functionality to give you much more detailed data on your participants' individual-level preferences and the voting breakdown on each of your survey blocks.

• Whitelabeling → Scale tier users will be able to remove the "Powered by OpinionX" button from the footer of their surveys.

• Fixes → we're got solutions planned that will resolve a range of minor issues on OpinionX such as auto-save overwrites, the branded exit page overriding premium user edits, and billing page access.

I'm looking forward to getting these updates into your hands very soon! If you have any feedback or ideas you'd like to share, send it my way at daniel@opinionx.co.

Daniel

Co-Founder and CEO of OpinionX